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Nespresso services for your company | NesEntity_BR

A WORLD OF SERVICES Benefit from our range of services designed for professionals

  • ORDER
  • DELIVERY
  • AFTER SALES
  • RECYCLING
  • OTHER SERVICES
ORDER

 

Order online:
24 hours a day, 7 days a week with speed and convenience.
If you do not have your account online, register HERE.
Order 24/7 Easy and fast Track your order

 

 

Or make your order by phone:
Our Professional Line Specialists are on hand to assist you.
0800 7777 747 (Toll-free)
Everyday,
from 8am to 10pm.
DELIVERY
Order your capsules from the website or phone and receive it within two business days *.
Free delivery according to the minimum volume of capsules.
  • DELIVERY
    Your order within 2 business days*
  • FREE DELIVERY
    From 150 capsules
* Standard deadline valid for the cities of São Paulo and Rio de Janeiro.
For other cities check the deadline when ordering. Deadlines can be impacted by external factors, so always confirm the deadline when ordering.
AFTER SALES
Our technical experts are on hand to assist you in using your machine,
and if necessary, diagnose your problem over the phone immediately.
Contact:
0800 7777 747 (Toll-free) - Everyday from 8am to 10pm.

  • TUTORIAL VIDEOS
    Here's how to use your
    Nespresso machine
  • PHONE SUPPORT
    Specialists trained to solve any technical problems and inquiries by telephone
  • PREVENTIVE MAINTENANCE
    Preventive maintenance of machines, ensuring better performance*
  • LOCAL REPAIR
    Onsite customer visit to offer technical support of the machine within one business day**
*Eligibility according to customer's capsule volume / month. Contact your business consultant for more information.
**For customers in the cities of São Paulo and Rio de Janeiro, Guarulhos (Airport) and Niterói (Horeca). For other locations, the support will be offered by approved Nespresso distributors in accordance with their service policy. The technician's shift occurs from Monday to Friday from 08:00 a.m. to 6:00 p.m. After 18 hours and on Saturdays and Sundays, the scale of emergency care is used.
RECYCLING
Nespresso is committed to building a sustainable coffee economy,
from the production of coffee to the recycling of used capsules, building a shared chain
making every cup of coffee a positive impact on the environment.

Since its inception, Nespresso has made the choice of aluminum because it is the ideal material to protect the aromas of coffees.
In addition, it has the advantage of being 100% recyclable.
OTHER SERVICES
Nespresso offers several special services so you can offer the best coffee solution for your business.
  • TRAININGS
    Training on our
    cafes and machines for your team
  • DRINKS & HARMONIZATIONS
    Support in creating drinks and
    exclusive harmonizations