You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fault to be of acceptable quality and the failure does not amount to a major failure.

Each Nespresso Professional machine has a warranty period, meaning any replacement, repairs or refunds required to fix your machine will be covered free of charge during this time. Outside of the warranty period, we can also facilitate this for you at a set repair fee.

The warranty period on Nespresso Professional machines are as follows:

Zenius: 1 year warranty
Nespresso Momento range: 1 year warranty
Aguila range: 2-year warranty

If at any point you require assistance with your machine, dedicated consultants are available seven days a week by contacting us here.

Commercial Coffee Machines

Review Process: Our team will carefully review the details you've provided in the form to better understand your needs and requirements.
Response Time: We strive to respond to all inquiries within 24. Please bear with us as we ensure a thorough review of your submission.
Contact from Us: If necessary, a member of our team may reach out to you for further clarification or to discuss your requirements in more detail.