Easy Order

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Easy Ordering

Save time and never miss a Nespresso moment of pleasure. Choose your Nespresso products and the desired date and frequency of your delivery and you will receive your order delivered regularly.

Set up Easy Order

Nespresso Easy Ordering benefits

Lieferung

Automatic & Recurring Shipment

Receive your order at a frequency and delivered to an address of your choice. You will receive a confirmation email before delivery.

Kostenlose Lieferung

Free delivery

Once registered, you will benefit from free delivery on all your Easy Orders of 300 capsules or more.

Bestellung Bearbeiten

Modify or cancel it at any time*

Modify your Easyorder until midnignt before the day of the shipment. There is no commitment, you can cancel your order at any time* and free of charge.

Kundenkonto

Easy to manage

Create or manage your order 24/7 online under My Account or by calling Nespresso Professional 0810 981 981.

How does Easy Ordering work?

FAQ

  • Are there any hidden fees for signing up for the Easyordering service?
    There is no cost for creating, modifying and cancelling your Easyorder. You will however benefit from a free delivery for any recurrent order of 300 capsules or higher. Your recurrent order can be set up via the Nespresso website under My Account/Easyordering or via phone at 0810 981 981.
  • What are my obligations for signing up for the Easy Ordering service?
    Easy Ordering is there to facilitate the way you order Nespresso products. There are no contractual obligations for continuing to use the Easyorder service. You can easily create, modify or cancel any recurrent order through the Easyordering service by visiting My Account/Easyordering. [An exception exists for Nespresso Professional Operating Customers who are bound contractually to a recurrent order]
  • What are the benefits of signing up for the Easyordering service?
    Easy Ordering allows you to receive your favorite Grands Crus, sweets and a limited range of accessories at the frequency and address of your choice to prevent you from running out ot your favourite coffees and to save you time and effort on placing an order when you need it. You can set up, modify or cancel your Easyorder over the Nespresso website and mobile applications or over the phone.
  • How will I know when my order will ship?
    You will be notified five days prior to the shipment of your following Easyorder via email. If you wish to modify the delivery address, selected items and quantitites as well as delivery and payment information after receiving our email, you can still change this until 3 days before shipment (ex: 11:59PM on January 3 for an order shipping on January 4)
  • How do I modify or cancel my Easy Order?
    All information relevant to your Easyorder such as next scheduled date, delivery address and payment can be found under My Account/Easyordering upon logging in.
  • What are the shipping fees for an Easyorder?
    Benefit from free delivery for every easy order of 300 capsules or more. Standard delivery is available at the flat rate of 2.70 euros.
  • Which are the minimum capsules volume to place an order on Easy Ordering?
    The minimum order volume is the same as a regular order, being 200 capsules. Free delivery is available for any recurrent order of 300 capsules or higher.
  • Do I benefit from promotional activities by signing up for Easy Ordering?
    All customers can benefit from Nespresso promotions for which they are eligible. Please note however that not all promotional items, available for a limited time, are available for ordering via the Easyorder service. For those promotions involving Limited Edition products, we recommend placing a separate order to benefit from the promotion. If you are then overstocked on your Nespresso coffee, you may then choose to extend your next shipment date.
  • What happens if an items such as the Limited Edition coffees are out of stock?
    The remainder of your order will ship if the minimum order amount of 200 capsules per order is respected. Firstly please note that you will only be charged for shipped items. An order with an out of stock item will ship nonetheless and we will alert you by email of the shipment and the non-shipped items. If a Limited Edition product, you may then want to update your regular Easy Order to remove this from future orders.
  • I did not see machines or all of the accessories? How do I order these as part of my service?
    The Easy Ordering service features the entire range of Nespresso coffees including Limited Edition coffees as well as frequently used accessories such as sugar, paper cups and similar accessories. We encourage you to place a separate order for Nespresso machines and accessories that are typically ordered in less predicatable frequency.
  • What if I do not want my order and it has already shipped. How do I cancel it?
    As per Nespresso Terms and Conditions, you are able to refuse the delivery of each package in order to return it to us and receive a credit for the returned items.
  • I cannot seem to modify the frequency of my Easy Ordering?
    If you have a Nespresso Professional Operating contract, contractual obligations require the regular sending and volume of capsules as agreed in the contract. If you wish to change the frequency or the month of the Next shipment date, please call us on 0810 981 981.
  • I cannot reduce the volume of capsules of my Easy Ordering
    If you have a Nespresso Professional Operating contract, contractual obligations require the regular sending and volume of capsules as agreed in the contract. If you wish to change the frequency or the month of the Next shipment date, please call us on 0810 981 981.

Do you have any other questions?

You can also reach us by phone on 0810 981 981