Health And Safety Is A Priority For Us | NESPRESSO

Skip to content

Header

Your are on the main content

Health and safety is a priority for us

Nespresso Boutiques

Due to the latest government regulation, three temporarily closed Nespresso Boutiques were reopened on November 28, which means that all Nespresso Boutiques operate during standard business hours. We follow the situation on an ongoing basis and we will inform you about any future changes.


Nespresso Boutiques that are open:
Nespresso Boutique CH Westfield Arkadia in Warsaw
Nespresso Boutique Galeria Mokotów in Warsaw
Nespresso Boutique Nestlé House in Warsaw
Nespresso Boutique CH Silesia w Katowice
Nespresso Boutique CH Wroclavia in Wroclaw
Nespresso Boutique Galeria Krakowska in Cracow

Nespresso Boutiques that were reopened on November 28:
Nespresso Boutique Pop-up CH Sadyba Best Mall in Warsaw;
Nespresso Boutique Pop-up CH Atrium Promenada in Warsaw;
Nespresso Boutique Pop-up CH Złote Tarasy in Warsaw.


For more information on the location of Nespresso Boutiques, please visit https://www.nespresso.com/pl/pl/store-locator#map-intro
Out of concern for the safety of our customers and employees, and in accordance with government guidelines, our Coffee specialists in Boutiques adhere to all epidemiological recommendations - they cover the mouth and nose, and the space is regularly disinfected. We have also introduced recommendations regarding the maximum number of people at our points of sale.

Nespresso Boutiques located in shopping centers have hours for seniors (for people over 60) from Monday to Saturday from 10am to 12pm.
At the Nespresso Boutique at Nestlé House in Warsaw, there are hours for seniors (for people over 60) from Monday to Friday from 11 to 12.

We adhere to the highest safety standards in our Boutiques. We ask all our customers to behave responsibly during shopping.

Learn about a safe shopping at Nespresso Boutiques:




A FACE MASK
Cover your mouth and nose with a mask or a scarf.



GLOVES
Make a purchase in disposable gloves. In Boutiques we will provide you with gloves and a disinfecting gel.



SPACE
Keep a safe distance of two meters from other people while shopping at the Boutique.



NON-CONTACT PAYMENT
If you can, please pay for your shopping contactless using your payment card or a smartphone.

Thank you for being with us.

Delivery

Till 30/11 we guarantee a free delivery for all orders above 50 capsules.
Due to a high number of orders, the expected delivery times might increase to approx. 3 to 5 days.



Safe delivery



In order to ensure your safety during the COVID-19 epidemic, Nespresso and GLS Poland, our logistics partner, have taken preventive measures aimed at minimizing the risk of spreading the infection. Our main goal is to limit any interpersonal contact during the process of package delivery and pick-up.

  • We recommend our clients to allow the courier to leave the package at the door / in front of the house, which will eliminate the potential risk of infection for both parties involved.
  • In accordance with the instructions of public health authorities, we recommend our clients to not engage in the following: shaking hands, taking hold of the scanner (e.g. when signing the delivery form), pens or any other items.
  • We have launched an infoservice for all our clients (text message notification with the telephone number and name of the courier delivering the package, allowing the clients to arrange individual delivery, e.g. in order to avoid personal contact with the courier).
  • GLS FlexDelivery (package tracking service) allows clients to arrange parcel drop-off at any selected site.
  • We recommend our clients to use advance payment by credit card or on-line transfer for all orders (instead of payment in cash on delivery).



We would also like to inform you that all GLS Poland couriers are equipped with disinfectants and have received instructions concerning protective measures against COVID-19 and other infections. We would like to thank you for your understanding and cooperation under these extraordinary circumstances. More information on delivery available at Nespresso you will find at https://www.nespresso.com/pl/en/services#/delivery/standard

RECYCLING WITH NESPRESSO

From 6th of May your used Nespresso capsules may be returned in one of the Nespresso Boutiques (the full list of open Boutiques is available here: https://www.nespresso.com/pl/pl/store-locator#map-intro) or may be hand to the courier who brings your new order without leaving your house. Together with our logistics partner GLS Poland, we guarantee a safe delivery of orders and collection of used capsules. We launched the "Flex Delivery" option, that enables a delivery and collection of capsules to be realized without having contact with a courier. Remember to always put used capsules in your Nespresso recycling bag. For more information on recycling Nespresso capsules, please visit https://www.nespresso.com/pl/en/recykling

Discover Nespresso offer