The details of Nespresso Plus program are as follows:
- 1) Nespresso Plus program orders are eligible for a benefit of a specified amount for each coffee machine on the coffee order within a set period of time after purchasing a coffee machine that provides Nespresso Plus program order benefits. Users are required to fulfill a minimum number of coffee capsules when placing a coffee order, and shipment is provided free of charge. After purchasing a machine, users may confirm the coffee order period, number of orders, discount rate and discount amount for each coffee machines, and minimum order of coffee capsules when ordering coffee in the future and other details at the Nespresso Plus Program page. (* The discount rate may change according to internal policy without prior notice)
- 2) Means to apply coffee discounts: To apply coffee discount, users may receive such discount when purchasing coffee after a machine that was purchased with a Nespresso Plus Program is shipped. However, for coffee machines that have been purchased at a boutique with a Nespresso Plus program, users may receive coffee discount benefits immediately at the shop.
- 3) Means to return machine and cancel Nespresso Plus Program: Only unopened products may be exchanged or refunded for a simple change of mind within seven days from receiving the concerned product. However, if a user received a discount from the coffee order amount within the concerned period, he or she needs to return the discounted amount and pays related delivery fee. Also, coffee refund is not possible at boutiques, and machines may be returned if it has not been used.
- 4) Conditions for a final discount benefit: Final discount cannot be applied when users are not able to fulfill the set number of orders within a specified period of time. Final discount benefits can only be applied when fulfilling the number of orders within the period. The specified period of time and number of orders may be confirmed at the Nespresso Plus Program page.
- 5) Coffee discounts when purchasing two or more Nespresso Plus Program machines : If a user orders two or more machines with a Nespresso Plus program benefit, he or she shall only receive discount benefits for one machine (double discount is not possible). When purchasing multiple machines simultaneously, discounts are applied to discount priority machine based on Nepresso member policy, and details are explained on the Nespresso Plus program page.
- 6) Transfer of Nespresso Plus program benefit: Coffee discount shall only be applied to the account that purchased the machine, and therefore, transfer of such benefit is not possible.
- 7) Double application of Nespresso Plus program benefit and other promotion: Nespresso Plus program benefit shall not overlap with other promotions
