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Nespresso Assistance offers step by step instructions and easy guides to help you make the most of your Nespresso machine and Aeroccino milk frother. Simply choose your model listed below and find everything you need to know about your machine.

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Nespresso Assistance Services

Nespresso Assistance

If you require assistance, contact Nespresso on: 8002 26 33 (Monday to Saturday, 8am to 7pm) or by Whatsapp or Livechat (also available on Sundays, 9am to 5.30pm) and receive personalised technical diagnosis and support.

If required, Nespresso offers a full-service Assistance Package which includes complimentary pick up and repair of your machine and its return to your address of choice.

  1. Nespresso will pick-up your machine at your preferred address
  2. The machine will be returned back to the pick-up address and all repairs are covered with a six-month warranty.

Machine registration

You can register your machine through the Nespresso website during the account registration process or by going to your account page and adding your machine registration in "My Personal Information"

Register your machine