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Good morning, how can we help you?
NESPRESSO SERVICES
As a Nespresso Member, you benefit from many personalized services, so that you can enjoy your coffee your way.
ORDERING
By Internet, on App or by phone, order your capsules 24h/7 with the solution that best suits your needs.
ORDER ONLINE
Order your capsules online and decide for yourself how, where and when you collect your order.
ORDER ON APP
Connect with us using our mobile app. And enjoy Nespresso anytime and anywhere.
ORDER BY PHONE
Our Coffee Specialists are available 24/7 to advise you on your coffee selection.
Call us on our free number 800 39 20 29.
RECURRING ORDER
With Nespresso EasyOrdering you can set up automatic and recurring orders that will be delivered to you. Whenever you want.
N-POINT
Now thanks to our new N-Points you have the opportunity to buy your favorite capsules with selected partners.
DELIVERY
Being delivered has never been so simple. We adapt to your time and to your place to deliver you the best way you deserve.
STANDARD DELIVERY
Would you like to receive your order when it’s most convenient for you?
You can place your order 24/7. We will deliver it in 1/2 working days. So you can enjoy your Nespresso 24/7.
BOUTIQUE PICK-UP
Would you rather come and pick up your capsules?
Just make use of our Boutique Pick-up service. We will have it ready in your nearest Boutique before you walk in.
LOCKERS
A convenient solution,
available 24 /7
Choose one of the closest InPost Lockers and collect your order whenever you want. Easy and fast.
PICK-UP POINTS
A simple and flexible solution: choose between Post Office or Newsstand.
You’re not sure you’re at home to receive your order? Then simply choose one of our pick-up points near you
NESPRESSO YOUR TIME
Select the time slot of your choice for the delivery of your order
The service is paid and availability may vary depending on the location.
SAME DAY DELIVERY
In a hurry? Receive your order within a few hours
The service is paid and availability may vary depending on the location.
What else can we do for you?
Discover all our services
CUSTOMER CARE
Our Coffee Specialists are available 7 days a week, 24 hours a day, to answer your questions about coffee, machines and services.
Contact us at 800 39 20 29.
MACHINE ASSISTANCE
Would you like advice to keep your machine running smoothly? We’re happy to help. We offer advice and tips on how to clean, descale and program your coffee machine, or maybe solve potential issues?
RECYCLING
Offering an extraordinary coffee also means being responsible. We are committed to the sustainable management of our activities, always aiming to make the difference.
Discover how you can recycle your capsules.
MASTERCLASS
There is a world to discover around your cup of coffee, and you can do it with our online or in-store Masterclass. Start with basic insights with our Masterclasses or get your hands dirty with our Coffee Labs.
You choose, based on your interests.
