Are the new apps available on both iOS and Android?

Yes, the Nespresso Boutique and Nespresso Smart are available on Apple Store and Google Play and are free to download without any in-App charges.

Will my account informations and settings be automatically transferred to the new apps?

To start enjoying your experience in the new apps you only need to log in. In the My Account section you can check all your preferences.

What will happen to the old app?

Our existing app will be transitioning to the new apps to give you an improved experience, so we recommend uninstalling the old version once you've downloaded the new apps.

Do I need to uninstall the old app manually?

Yes, since it is a different app, the process is not automatic and you will have to uninstall it manually. To do so, please refer to the instructions according to your operating system.

What should I do if I experience issues with the new apps?

If you have any questions or problems using the app for the first time please contact our Coffee specialists on freephone 800 39 20 29 who will be able to assist you.