The RELOVE coffee machine is a refurbished Nespresso machine that has previously suffered minor damage, returned to Nespresso, and given a new lease on life. Initially, each machine undergoes a careful assessment to determine if it can be refurbished. If feasible, our skilled technicians thoroughly inspect, repair*, clean, test, and repackage the machine, performing preventive maintenance* as necessary. This process transforms the device into a refurbished coffee machine. Each machine is delivered according to Nespresso's quality assurance standards, backed by the familiar Nespresso warranty, ensuring they can start anew. For machines that cannot be refurbished, we ensure they are recycled responsibly by third parties in compliance with local regulations and practices. *if necessary

For us, circularity means keeping resources – in this case, coffee machines – in use for as long as possible. Through the RELOVE program, refurbished Nespresso coffee machines stay in circulation longer, representing another significant step towards a circular economy. Refurbishing a coffee machine typically requires fewer resources on average than manufacturing a new one.

Yes, just like all new Nespresso coffee machines, refurbished coffee machines under the RELOVE program also come with a 2-year warranty.

They are the same. Refurbished coffee machines meet Nespresso's quality standards just like new ones. Refurbished machines look and operate the same as new ones, delivering the same unforgettable Nespresso taste.

Choosing a refurbished coffee machine is a conscious decision. Refurbishing a coffee machine typically requires fewer resources on average than manufacturing a new one. Giving a coffee machine a second chance is an opportunity to reduce manufacturing waste.

If you'd like to purchase a refurbished coffee machine, please check out our RELOVE coffee machines. Visit the nearest Nespresso Boutique or call our customer service.