You are connected to the Nespresso FR website. If you want to receive your delivery in another country, please follow this link.

  • Caps lock active

  • Register

Nespresso Assistance

Do you need immediate assistance for your machine ?


• Call the Nespresso Club at the following number: 080 55 52 53*

• Get an immediate technical diagnosis and the solution that meets your needs And

• The Nespresso Club offers you the Assistance Package**, which includes free repair of your machine and its return to your home, as well as a replacement machine while yours is being repared.


Do you wish to take care of your machine or discover our maintenance tips?
Let yourself be guided by our Nespresso Assistance videos.


* Service available from Monday to Friday from 8 to 19h and Saturday from 9am to 18pm..
** Service offered if the repair carried out is covered by the manufacturer's warranty and if it was bought in the country of repair. Preferential rates if the machine is not under warranty. Conditions available from the Nespresso Club.