How do I check my balance?

Access your online account by logging in with your email and password to see all the information about your subscription.

Can I switch to a different plan if I want to?

Yes. You can change your plan whenever you like. You can do it by logging into your online account at www.nespresso.com. If you would like help, we offer personal services through our digital channels, by calling our free number 900 259 259 from Monday to Sunday from 7 am to 11 pm and at all our boutiques.

What will happen to the credit in my Nespresso account if I don’t use it?

You will be able to use the credit in your previous Nespresso Plan account for 24 months.

Is there a lock-in period if I subscribe?

No, there is no minimum lock-in period for the coffee subscription plans.

Must all my orders be sent to the same address? Do I always have to use the same delivery address?

Your subscription is not linked to a specific order, so you can change the delivery address to suit your needs. You can have your orders sent wherever you like.

Can I change the payment method of my subscription?

You can only pay for your subscription with a credit/debit card (no other payment methods are accepted). You can change your card whenever you like, following these steps: Subscription/Details of the subscription / Method of Payment, you’ll find the Edit Payment Method option in this section, where you can change a new card.

What if I need fewer capsules in one month?

You can leave the credit balance in your account and use it at a later date. There is no obligation to spend all your monthly credit at once or during the current month.

What is I need more coffee one month?

If you want to order more coffee than your monthly instalment, you can pay the excess by debit card or payment on receipt.

Will I get free delivery on all my orders while I have an active subscription?

Yes. You will enjoy free “standard delivery” on all your orders for the duration of your subscription, regardless of your chosen method of payment. To use this benefit, you must order at least 50 capsules or five sleeves of original coffee.

What will happen to my instalment if I return/cancel all or part of an order?

If you return or cancel an order, the price will be returned via the same method of payment.

Is the coffee discount % applied to my Subscription Plan stated in the invoice?

Your bill will show details of the coffee discount applied to your order with the subscription.

Monthly coffee Subscription

Q: Can I cancel the subscription?

Coffee Plan: Yes. You can cancel your subscription plan whenever you like at no cost. You can change or cancel it at www.nespresso.com by logging into your account or by calling the free number 900 259 259 (Monday to Friday from 8am to 10pm, Saturday and Sunday from 9am to 9pm), in our online chat or in any of our Boutiques.

SUBSCRIPTION

Cultivate your passion for coffee
with our Subscription Plans

Choose the subscription that best suits your coffee routine and start enjoying an unforgettable taste. How does the Nespresso subscription work?

1TryYour plan with up to -10% discount on original or vertuo coffee.
2ReceiveYour favourite coffee with free shipping.
3EnjoyThe best Nespresso coffee and all the advantages of your subscription plan.

COFFEE SUBSCRIPTION

The most convenient, high-quality coffee experience

Other Coffee Lovers like you are already saving more than €50 a year on their monthly coffee orders.

How does it work?

We recommend a plan with a balance tailored to your coffee consumption.
Use your balance on Nespresso coffee and accessories however and whenever you like.
Get discounts for your coffee routine.
Free shipping from 19€ so you never run out of capsules.
Cancel whenever you like..

We’ll recommend the right subscription for you

Answer our coffee questionnaire we’ll tell you which subscription plan suits you best.

1

How many coffees does your household consume every day?

We’ll recommend a subscription plan to suit your usual consumption.

2

Daily coffees

Approximate capsule consumption

1
2
3
4
+

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2

Choose your balance for coffee and accessories

Other Coffee Lovers like you have subscriptions and are saving more than €50 a year.

Don't run out of coffee

Breakfast and After Lunch/Dinner Plan

Ideal for those who seek balance in their breakfast and after lunch/dinner coffees.

29€/month(1€ per day)

29 €/month ✓ -6 % in coffee
(up to 200 capsules) ✓ -20% on sweets and accessories ✓ Exclusive details throughout the year ✓ Free Delivery
- Recommended for making 2 coffees per day
- balance of 29€ to spend on coffee and accessories
- 6% discount on all coffees (until 200 capsules)
- 20% discount on all accessories
Select

Selected

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Don't run out of coffee

Ritual Plan

The perfect break for those who have several cups every day.

39€/month(1,3€ per day)

39 €/month ✓ -8 % in coffee
(up to 200 capsules) ✓ -20% on sweets and accessories ✓ Exclusive details throughout the year ✓ Free Delivery
- Recommended for making 3 coffees per day
- balance of 39€ to spend on coffee and accessories
- 8% discount on all coffees (until 200 capsules)
- 20% discount on all accessories
Select

Selected

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Don't run out of coffee

Barista Plan

Designed for people for whom coffee is essential all day long.

45€/month(1,5€ per day)

45 €/month ✓ -10 % in coffee
(up to 200 capsules) ✓ -20% on sweets and accessories ✓ Exclusive details throughout the year ✓ Free Delivery
- Recommended for making 4 coffees per day
- balance of 45€ to spend on coffee and accessories
- 10% discount on all coffees (until 200 capsules)
- 20% discount on all accessories
Select

Selected

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Don't run out of coffee

Sharing plan

Perfect for sharing every day in great company.

55€/month(1,8€ per day)

55 €/month ✓ -10 % in coffee
(up to 350 capsules) ✓ -20% on sweets and accessories ✓ Exclusive details throughout the year ✓ Free Delivery
- Recommended for making 5+ coffees per day
- balance of 55€ to spend on coffee and accessories
- 10% discount on all coffees (until 350 capsules)
- 20% discount on all accessories
Select

Selected

Subscribe me

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Credits for coffee and accessories

Cancel
whenever you like

FREE DELIVERY
from 19€

Thinking about a new Nespresso coffee machine?

Upgrade your coffee ritual.

You can add a coffee machine to your subscription from €1 with our machine subscription plans.

Machine Subscription

Do you still have any doubts?

Pay the same amount every month and enjoy your #NespressoMoments without interruptions Choose the plan that best suits you and enjoy all the advantages and benefits.
Plan 1: For €29 per month,6% direct discount on your orders, free delivery, 20% discount on Nespresso accessories and exclusive gifts.
Plan 2: For €39 per month,8% direct discount on your orders, free delivery, 20% discount on Nespresso accessories and exclusive gifts.
Plan 3: For €45 per month,10% direct discount on your orders, free delivery, 20% discount on Nespresso accessories and exclusive gifts.
Plan 4: For €55 per month,10% direct discount on your orders, free delivery, 20% discount on Nespresso accessories and exclusive gifts.
*Can be combined with other existing offers.

Your subscription will be collected on the same date every month. This will be the same day when you made your initial payment. However, you can change it at www.nespresso.com by logging into your account or by calling the free number 900 259 259 (Monday to Friday from 8am to 10pm, Saturday and Sunday from 9am to 9pm), in our online chat or in any of our Boutiques.

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How many coffees does your household consume every day?

Choose your balance for coffee and accessories

Breakfast and After Lunch/Dinner Plan

Ritual Plan

Barista Plan

Sharing plan

Thinking about a new Nespresso coffee machine?

Upgrade your coffee ritual.

Do you still have any doubts?

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