Easy Ordering | Nespresso

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EASY ORDER

Save time and never
run out of your
Nespresso coffee

Easy Ordering Easy Ordering START HERE!

Nespresso Easy Ordering is a new service that will allow you to set up automatic and recurring orders to receive your Grands Crus at the frequency and date of your choice. Do not miss out anymore on your favourite Nespresso coffee moments and set up your easyorder today, with no commitment.

START HERE!

Nespresso Easy Ordering
benefits

  • Free delivery on orders of 200 capsules or more

  • automatic & recurring shipment

    Receive your order at the frequency and address of your choice. 3 days prior to the shipment of your Easyorder, you will receive an email with your order details.

  • modify or cancel it at any time

    Modify your recurring order until one day before the day of shipment. There is no commitment, you can cancel your order at any time and free of charge.

  • easy to manage

    Create or manage your order 24/7 online under My Account, or by visiting any of our Nespresso Boutiques.


How does
Easy Ordering work?

step 1

Start by selecting your products

Select one of your past orders in your order history (upon products availability) and click on "Make this order recurrent". You can still add or delete products, as well as modify desired quantities at this step.

Or, within your account, access the menu "My Easy Orders" to create a new Easy Order from scratch. You will be able to select all of your Nespresso coffees.

step 2

Now define the frequency at which you would like to receive your orders

At this step, you will select a pre-defined frequency and the starting date of your Easyorder. To help you, Nespresso can suggest a recommended frequency based on the contents of your order.

Then define your delivery address along with the delivery and payment methods.

You can setup your regular delivery address and payment details.

Easy to change according to your needs

Your frequency as well as your next shipment date, delivery address or payment methods can be modified at any time up to the day before shipment. For instance, during your holidays, you could ship your Easyorder to your vacation address (if within the same country) or simply postpone it.

step 3

Receive your order with no extra effort

Based on your defined frequency, you will receive automatically your order at your desired address.

If you find yourself running out of coffee or with too much stock at home, you can easily adjust your next shipment date. If needed, you can create more than one Easy Order and simply manage them individually.

 
 

Start your Easyorder today

Create from a past order or Create from scratch

FAQ

Are there any hidden fees for signing up for the Easy Ordering service?
There is no cost for creating, modifying and cancelling your Easy Order. You will however benefit from a free delivery for any recurrent order of 200 capsules or higher. Your recurrent order can be set up via the Nespresso website under My Account Easy Order.
What are my obligations for signing up for the Easy Order?
Easyordering is there to facilitate the way you order Nespresso products. There are no contractual obligations for continuing to use Easy Order. You can easily create, modify or cancel any recurrent order through My Account.(An exception exists for Nespresso Professional Operating Customers.
What are the benefits of signing up for the Easy Order?
Easy Order allows you to receive your favorite Nespresso coffee at the frequency and address of your choice to prevent you from running out of coffee capsules and to save time and effort on placing an order when you need it. You can set up, modify or cancel your Easy Order on www.nespresso.com, mobile application or in a Nespresso boutique.
How will I know when my order will ship?
You will be notified three days prior to the shipment of your following Easy Order via email. If you wish to modify the delivery address, selected items and quantities as well as delivery and payment information after receiving our email, you can still change this until the day before shipment.
How do I modify or cancel my Easy Order?
All information relevant to your Easyorder such as next scheduled date, delivery address and payment can be found under My Account Easy Order upon logging in.
What are the shipping fees for an Easy Order?
Next day delivery is available if your order is placed before 16:00 Monday to Thursday. You will benefit from free delivery for any recurrent order with 200 capsules or more.
I don't see some of my usual delivery methods such as Pick Up Points for my Easyorder set up?
Unfortunately delivery modes such as Pick Up Points at selected delivery collection points, are not available for Easyordering. Please choose a regular home or work delivery address for delivery within 1-2 business days.
Which are the minimum capsules volume to place an order on easyordering?
The minimum order volume is the same as a regular order, being 50 capsules. Free delivery is available for any recurrent order of 200 capsules or more.
Do I benefit from promotional activities by signing up for Easyordering?
All Club Members can benefit from Nespresso Club promotions for which they are eligible. Please note however that not all promotional items, available for a limited time, are available for ordering via the Easyorder service. For those promotions involving Limited Edition products, we recommend placing a separate order to benefit from the promotion. If you are then overstocked on your Nespresso coffee, you may then choose to extend your next shipment date.
What happens if a coffee is out of stock?
The remaining of your order will be shipped if the minimum order amount of 50 capsules per order is respected. Firstly please note that you will only be charged for shipped items. An order with an out of stock item will ship nonetheless and we will alert you by email of the shipment and the non-shipped items. If a Limited Edition product, you may then want to update your regular Easy Order to remove this from future orders.
I did not see Nespresso machines or all of the Nespresso accessories? How do I order these as part of my service?
The Easy Order features the entire range of Nespresso coffees. We encourage you to place a separate order for Nespresso machines and accessories that are typically ordered in less predictable frequency.
What if I do not want my order and it has already shipped. How do I cancel it?
As per Nespresso Terms and Conditions, you are able to refuse the delivery of each package in order to return it to us and receive a credit for the returned items.
  Do you have any other questions?