Purchase your coffee machine for $0subscribing to the Nespresso world
Enjoy the ultimate coffee experience with a 12-month subscription plan that includes a machine and access to the world of NespressoSubscribe today
Choose the machine and monthly plan that fits your lifestyle
Essenza Mini Plan at $65.000 per monthduring 12 monthsNespresso's most compact machine yet
Essenza Mini Bundle Plan at $85.000 per monthduring 12 monthsFrothy coffees at your fingertips
Lattissima One Plan at $115.000 per monthduring 12 monthsChoose from Espresso to latte in one touch with the ultimate compact machine
Your monthly fee converts into Nespresso Credits of the same amount.
...which can be used to buy anything from the world of Nespresso. How much can you get each month?
can allow you to buy:
Use or accumulate your credits for up to 2 years after your subscription ends.
Manage yoursubscription easily
Your subscription ends after one year, during this period you can enjoy your credit. If you decide to retire earlier, a cancellation fee will apply depending on your subscription plan (see terms and conditions). In this case, the machine will remain yours. That's it. It's that simple.Choose your plan now
Frequently asked questions
What is this offer all about? What is the intent here?It is a new way of onboarding and welcoming you to the world of Nespresso, with an offer for a machine of your choice at $0. To be a beneficiary of this offer you must accept a 12 month contract, each month you will pay a fee. Your monthly fee becomes credit of the same amount that you can use to buy whatever Nespresso product you want and build your own coffee experience: You can use it to buy Nespresso coffees, cups or other accessories. You can use your credit whenever you want – it is cumulative (you don’t need to spend it all every month!) – Actually, you can use it even 2 years after the expiration of your contract.
For an essenza mini, I need to pay $65.000 x 12 = $780.000! That is way more than the regular price of the machine ($399.000) – Why is that?In fact, the machine actually costs you COP$0. Do not forget that you can use the full amount that you pay every month to buy coffee,cups or other accessories, in a very flexible manner. To sum up, the $780.000 will be for you to use over the next 3 years (12months of the contract + 2 years validity) for all your coffee moments.
Will I own the machine after signing the contract/subscription?Yes, you will be the owner of the machine from the moment of delivery.
Does the machine have the same warranty as a purchased machine?Yes, you have a 1 year warranty starting from the delivery date.
How is the credit applied?When you sign the contract you also become member of the Nespresso Club. The Credit is applied every month, upon the payment of the monthly fee, directly and automatically on your Nespresso account (yYou do not have to do anything and you can check your credit balance online on your profile on Nespresso.com, by calling Nespresso at the toll free number 01800 752 2415, or by visiting any of our Boutiques).
How soon is the credit applied after the monthly payment has been taken?The same day payment is made
Can the credit be accumulated e.g. if not used for 4 months will the amount of credits be carried over?Yes, Club Credits can be accumulated, you can buy whenever you want. You do not have to use up your credit every month. In addition, you can also use your Credit only partially, it will still carry over. In fact, Club Credits will even be valid / usable up to 2 years after the end of your 12-month contract.
If I change my mind, can I cancel with no fees?Yes you can as long as it is during the Cooling-Off period that lasts 5 days and it starts from the date of receipt of your machine.. To cancel, please call Nespresso on 01800 752 2415 or by sending an email to Nespresso.firstname.lastname@example.org, where you indicate your full name, identification, membership number to the Nespresso Club and contact telephone number. You will need to return the machine to us in good state (and any other product bought with Credit – Remember that coffee, because it is a food, can not be returned): you will then be entitled to a full refund of $0 (for the machine) + first monthly fee. If you wish to keep some items bought with your Credits, you can (we will deduct the value from the refund of your monthly fee)
What happens if I wish to cancel my subscription before the end of the contract (after the cooling-off period of 5 days)?The duration of your contract is 12 months. However, if you wish to cancel before the end of the contract, and after the cooling-off period of 5 days described above, you can by calling Nespresso on 01800 752 2415.
- You will only have to pay the cancelation fee that corresponds to the Plan that you have chosen: COP$320.000 for the Essenza Mini Plan, COP$455.000 for the Essenza Mini bundle Plan and COP$635.000 for the Lattissima One Plan
- Your machine is still yours to keep
- Your remaining Credits will still be available for you to use to buy Nespresso products for 2 years after the date of cancelation (however, you will not be entitled to a refund in cash for any monthly fee already paid).
Why do you need my ID? Why do you need these checks?By choosing a Nespresso subscription, you get a machine at very low price and accept specific terms and conditions. Nespresso needs to make sure that nobody else than you is taking commitment under your name or provides stolen/wrong payment information. Keep in mind that this is a common practice for other subscription contracts, for example, your telephone company.
The world of Nespresso is yours to discover
Join our Coffee Specialists at a Boutique near your and discover the art of tasting.
Coffee Experts are available 24 hours a day, 7 days a week to answer any questions on the Nespresso range by calling to our toll free number 01800 752 2415..
Discover how to use and care for your Nespresso machines with our machine assistance videos.
Discover the nearest Recycling Collection Point or request our Recycling@home service with your next order, by calling to our toll free number. It's easy!