When you first make contact with the Club, please send us your machine serial number (the serial number is 19 alphanumeric characters that is printed on a removable sticker found on the drip tray or on the back of your machine).
You will then be able to benefit from an ordering and machine Assistance Service.
You can register your machine:
- on freephone
(CNC) 10800 6500 515(Free Call ,Please call from landline)
(CTC) 10800 2650 532 (Free Call ,Please call from landline)
24/7 Customer Hotline: 021-61210221(Can call from a mobile) ;
- on the Nespresso Club website during the account registration;
- in the Nespresso Boutiques.