Customer Service

Please find below an overview of the most frequently asked questions to Nespresso. We hope that we can assist you with an answer to your query directly.

Nespresso Customer Service

Contact Us

Contact one of our Coffee Specialists.

  • On the phone (+41 27 617 22 70 from abroad)
    0800 55 52 53 (7/7 - 24/24)
  • By fax 0800 88 82 83
  • By mail
    • Nespresso Club
      Route du Lac 3
      1094 Paudex


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Contact Us

Live Chat

Chat with one of our Coffee Specialists.

Log into to access Live Chat (8h to 17h from Monday to Friday)