When you first make contact with the Club, please send us your machine serial number (the serial number is 19 alphanumeric characters that is printed on a removable sticker found on the drip tray or on the back of your machine).
You will then be able to order and benefit from the Assistance Service.
You can register your machine:
- on freephone 0800 55 52 53
- on the Nespresso Club website when registering for an account
- in Nespresso Boutiques