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Nespresso Services

Order at your convenience

Place your order online at a time that suits you, 24 hours a day, 7 days a week.

Benefit from complimentary 2 business day shipping on online orders.

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Alternatively, visit a Nespresso Boutique.

Or call the Nespresso Club toll free on 1855-325-5781 for OriginalLine and 1855-350-5812 for VertuoLine.

Social media

Stay in touch with Nespresso and get the latest information through our Facebook and Twitter pages.

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Nespresso Assistance


Warranty conditions

Benefit from free technical service if your machine is still covered by the manufacturer's warranty. Nespresso Club Members enjoy preferential rates if the machine is no longer under warranty.


Nespresso capsules are made from aluminum, a material that is infinitely recyclable.

We also use aluminum because it is the best material available today to preserve our highest quality coffee.

Our specially designed, hermetically sealed aluminum capsules provide optimum protection against factors such as oxygen, light and humidity that can compromise freshness, taste and quality.

As we help consumers collect and recycle used capsules, we are able to reduce our environmental impact.

Find all the addresses of our collecting points

Nespresso Gift card

The Nespresso Gift Card can be used to purchase all Nespresso products, coffees, accessories and machines.

Simply request and pay for a Nespresso Gift Card at any Nespresso Boutique or by phone. Card owners can make payments in Boutiques, over the phone.

Nespresso Mobile

Connect using the Nespresso Mobile application for iPhone and Android and Blackberry, or via your smartphone browser at

Take advantage of the Nespresso services from any location: order capsules, find your nearest Nespresso Boutique, capsule recycling point.

Find out more

Coffee for Offices and Compagnies

Nespresso offers a full range of machines and capsules adapted to the workplace.

Call the Nespresso Club Business Line on:
Find out more

Contact us

Phone (24/7):
1-855-325-5781 (OriginalLine)
1-855-350-5812 (VertuoLine)
Nespresso Club
1130 Sherbrook ouest  -  Suite 1050
Montréal (Québec) H3A 2M8, CANADA