How to claim
- Purchase a selected Nespresso Vertuo coffee machine from a Participating Retailer in Australia between 12:01am AEDT on 15/2/21 and 11:59pm AEDT on 7/3/21.
- Complete the Claim Form and email it along with proof of purchase to email@example.com by 11:59pm AEST 4/4/21.
- Nespresso will email you a reward code within 7 business days of claim validation, to be used by 11:59pm AEST 2/5/21 on your next Nespresso coffee order. Purchases can be made online from nespresso.com, by phoning the Nespresso Club on 1800 623 033 or by visiting a Nespresso Boutique.
Terms and Conditions
Promotion Name: Nespresso National Promotion 2021 – Vertuo Coffee Machines (“The Promotion”).
Promoter: The Promoter is Nestlé Australia Ltd. ABN 77 000 011 316 trading as Nespresso Australia of Level 4, 201 Miller Street
North Sydney NSW 2060.
Eligibility Criteria: Claims can be submitted by:
- Residents of Australia;
- Who have purchased a Participating Product from a Participating Retailer during the Promotional Period;
- Who are new/existing Nespresso Club Members;
- Who have submitted a claim in accordance with the Claim Method; and
- Who have otherwise complied with these terms and conditions.
Promotional Period: The Promotion starts at 12:01am AEDT on 15/2/21 and closes at 11:59pm AEDT on 7/3/21.
Participating Products: Offer 1 Participating Products include: Vertuo, Vertuo Next, VertuoPlus Nespresso coffee machines.
Offer 2 Participating Products include: Vertuo Next & Aeroccino3, VertuoPlus & Aeroccino3 Nespresso coffee machines.
Note: Models and colours may vary by store.
A Participating Product does not include:
- Nespresso Business Solution machines; or
- Commercial sales, second-hand, refurbished, trade seconds of similar products as determined by Nespresso in its sole
- Nespresso Original Line machines.
Participating Retailer: Retailers who sell Participating Products in Australia and operate from shop fronts in Australia including both the physical shop front and online store operated by such retailers and which display promotional material.
Offer: Offer 1: Purchase any Offer 1 Participating Product and receive $60 to spend on Nespresso coffee capsules (“Coffee Credit”)
via redemption from Nespresso.
Offer 2: Purchase any Offer 2 Participating Product and receive $80 to spend on Nespresso coffee capsules (“Coffee Credit”)
via redemption from Nespresso.
Claim Method: To claim, claimants must:
- Go to a Participating Retailer;
- Purchase a Participating Product from a Participating Retailer during the Promotional Period;
- Be or become a Nespresso Club Member;
- Fill in paper claim form (“Claim Form”) as received from Participating Retailer at time of purchase. If you did not receive a Claim Form, contact Nespresso on 1800 623 033 (toll free) and a Claim Form will be emailed to you.
- Take a photograph of completed Claim Form and photograph of receipt as proof of purchase;
- Email photograph of completed Claim Form and photograph of receipt to firstname.lastname@example.org by 11:59pm AEST on 4/4/21. Nespresso will email you a reward code within 7 business days of receipt of your Claim Form, to be used to purchase coffee from Nespresso by 11:59pm AEST on 2/5/21.
- Purchase coffee from Nespresso website (nespresso.com) or by calling the Nespresso Club (phone 1800 623 033) or by visiting a Nespresso Boutique by 11:59pm AEST on 2/5/21. Enter reward code at time of purchase. Coffee Credit must be used in full in a single transaction of 50 capsules or more and the total order amount must exceed the amount of the Coffee Credit. Minimum Spend applies. Free standard delivery is included with redemption of the $60 or $80 Coffee Credit.
Coffee Credit Use Conditions: The Coffee Credit for Offer 1 or Offer 2 must be used to purchase Nespresso capsules from Nespresso channels where the Coffee Credit must be used in full in a single transaction by 11.59pm AEST on 2/5/21.
Claimants need to purchase 50 capsules or more (5 sleeves where each contains 10 capsules) in order to redeem the Coffee Credit and the total order amount must exceed the Coffee Credit. Minimum spend applies.
The Coffee Credit cannot be used in conjunction with any other Nespresso promotion, offer or discount.
Minimum Spend: The Coffee Credit for Offer 1 or Offer 2 must be used in full in a single transaction of 50 capsules or more and the total order amount must exceed the $60 or $80 Coffee Credit.
Claimants will have to spend an additional amount in order to redeem the Coffee Credit. For example:
For Offer 1: Claimants may purchase 80 Vertuo Voltesso capsules (8 sleeves of 10 capsules) at $8.00 per sleeve at a total cost of $64.00. Following the application of the $60.00 Coffee Credit, the claimant will have a minimum spend of $4.00.
For Offer 2: Claimants may purchase 90 Vertuo Double Espresso Chiaro capsules (9 sleeves of 10 capsules) at $9.50 per sleeve at a total cost of $85.50. Following the application of the $80.00 Coffee Credit, the claimant will have a minimum spend of $5.50.
These are examples only. Subject to the minimum purchase requirement, any capsules may be purchased as long as the total order cost is greater than the Coffee Credit.
Maximum Claims Permitted: A maximum of three (3) claims in total will be accepted per customer during the Offer Period, provided each claim represents the separate purchase of a Participating Product.
- The Offer is available to Australian residents aged 18 years and over who provide an Australian postal address and comply with these Terms of Offer. Employees of Nestlé Australia Ltd, any company associated with Nespresso, any company acting as a service provider for Nespresso and the employee’s immediate families are ineligible to claim this offer.
- Use with other offers: This Offer is not available in conjunction with any other Nespresso promotion, offer or discount. The offer is not available to customers who use points/rewards from a third party loyalty program as full payment towards a Participating Product at a Participating Retailer. The Offer is not valid for commercial sales, second-hand, refurbished, trade seconds or similar products as determined by Nespresso in its sole discretion.
- Verification: Nespresso reserves the right to verify the validity of all claims and reserves the right to disqualify any individual claimant or group of claimants for tampering with the claim process. Proof of purchase documentation (in the form of a purchase receipt) must clearly showthe Participating Retailer, location, the Participating Product, the price paid and the date of the purchase. The serial number of the machine must also be provided to Nespresso. Claim details that are ineligible or incomplete will be considered void.
- Returns: Nespresso reserves the right to refuse any claim if the Participating Product is returned to the point of purchase.
- Receipt of claims: Claims are deemed to be received at the time of receipt into the Promoter’s database. The Promoter is not responsible for incorrect, inaccurate, incomplete, late, lost or misdirected information caused by an entrant or occurring during transmission.
- Not transferable: All Offers unless stated to the contrary are not transferable & cannot be converted to cash.
- Australian Consumer Law: These terms and conditions do not exclude or limit the application of any statutory provision (including a provision of the Competition and Consumer Act 2010) where to do so would contravene that statute or cause any part of these terms and conditions to be void.
- Tampering: The Promoter reserves the right to disqualify any individual claimant or group of claimants for tampering with the claim process. Tampering includes but is not limited to the utilisation of techniques designed to make multiple claims that are not associated with a separate eligible purchase, or submitting a claim which is not otherwise in accordance with these terms.
- Technical Malfunction: If for any reason this Promotion is not capable of running as planned, whether caused by computer virus, mobile phone failure, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupt or affect the administration, security, fairness or integrity of the Promotion, the Promoter reserves the right in its sole discretion to modify the Promotion.
- Lay-bys: Lay-bys not paid in full by the end of the Promotional Period are excluded from this offer.
- Interest Free: Interest free purchases made at Participating Retailers are included in this offer. The claimant must provide Nespresso with the proof of purchase documentation (in the form of a receipt or valid invoice) that must clearly show the Participating Retailer, the Participating Product, the amount owing and the date of the purchase.