We wanted to share an update on how Nespresso is responding to the needs of our Victorian Club Members. As always, we are committed to providing you with exceptional service through our website, our apps and through our customer care line (1800 623 033). We are doing everything we can to guarantee you can continue to enjoy your favourite Nespresso coffee, start your journey with a machine order or create a true barista experience at home with our range of accessories - with as little delay as possible and all the necessary measures to protect our health.
Contactless Click and Collect
Having ceased in-store activities in our Victorian Boutiques to help protect our employees and customers, we are now offering a Boutique Pick Up service specifically for customers who live within a 5km radius from selected Victorian Boutiques. Customers who live within this radius can simply select Boutique Pick Up and their nearest location in the Checkout. You can use this service at the following Boutique locations:
You’ll be able to collect your order from a dedicated table at the front of the store within 1 hour of ordering.
Free Standard Delivery*
We’ve made standard delivery free for our Club Members in Victoria. Simply choose the free delivery method in the Checkout. While we’re doing everything possible to guarantee quick delivery to your doorstep, strain on the networks of our delivery partners has resulted in potential delays. Please allow 7-9 days for processing and delivery to addresses in Victoria. Your parcel will be left in a safe place according to carrier guidelines. Visit Australia Post to learn more. * Available for eligible postcodes in Victoria.
3 Hour Delivery - Same day delivery, 7 days a week, so you can get your Nespresso fast
In selected areas in Victoria we are able to offer 3 hour delivery for $15 or $9 on orders of 100 capsules or more. Available 7 days per week for orders placed between 10 am and 4pm. Mobile phone and signature are required. Delivered by Zoom2u. 3 Hour Delivery will appear for eligible postcodes in the checkout. Shop now
Thank you for your understanding and we wish you and your loved ones to stay safe and healthy during this time.