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Purchase $75 of coffee to receive a welcome gift. First coffee order only*
Get the most of your
Nespresso CitiZ&Milk machine
Set Up
Welcome to the world of Nespresso coffee. Your new Nespresso CitiZ&Milk machine connects you with coffee cultures across the globe.
Whether you're a Latte lover or a Cappuccino connoisseur, the CitiZ&Milk will create your perfect coffee at the touch of a button. And in two sizes – Espresso (40ml) or Lungo (110ml).
You can create café-style milky brews with our sleek, very handsome Aeroccino3 Milk Frother, which makes creamy hot or cold milk froth in minutes. Iced Coffee, anyone?
Almost taste that coffee on your lips? Play this video to get one step closer.
Assembly (0m21s)
Machine (1m17s)
(2m11s)
Coffee (3m27s)
Now it's time to find the right coffee
At Nespresso, we understand that every palate is different – one person's Long Black is another person's Buenos Aires Milky Way (you can find the recipe here).
If you're new to the world of Nespresso coffee machines, take our Coffee Profiler quiz to get personalised recommendations and discover the coffees that will create all of your café favourites. (Note: you'll need to know what kind of chocolate you like.)
A seasoned coffee drinker? You can sample some of the world's most exquisite coffees by exploring our full range of Original coffee here.
Make the most of your CitiZ&Milk machine
Take these two simple steps to maximise your Nespresso experience...
REGISTER YOUR MACHINE
Registering your machine will give you access to our two-year warranty, and to our Machine Assistance Program, to make your online experience simple and streamlined. New customers can register their machine during the account registration process. If you're an existing Nespresso customer, log into the My Account page, go to “My machines” and choose your model from the drop-down menu. (You'll need your machine serial number – it's the 19 alphanumeric characters printed on a sticker on the drip tray or on the back of your machine.)
OPT IN FOR EXCLUSIVE OFFERS
Make sure you opt in to receive communications from us (via email SMS or mail) when you create your account. Not only will you keep up-to-date with the latest news from the world of Nespresso but, as a valued Nespresso customer, you'll also enjoy:
Exclusive events and offers
Free samples
Priority tastings
Inspiring recipes and more
Connect to the
Nespresso App
Experience the world of Nespresso on your iPhone, iPad or Android device.
Machine Features
Simple yet sophisticated. We’ve got an inkling that’s how you like things too.
Click on the numbers in the graphic or below to discover your machine’s features.
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Choose the type and amount of coffee you want with just the press of two buttons
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A removable 1L water tank means it’s easy to get a perfect fill
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Adjustable drip tray for taller glasses
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Fast heat-up in just 25 seconds
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Automatic energy-saving function
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Hot or cold milk froth
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Compact and lightweight (4.05kg).
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Care & Maintenance
Top Care Tips
Regular maintenance is the best way to make sure your Nespresso CitiZ&Milk delivers delicious coffee, cup after cup. Here are some top care tips:
Never use strong/abrasive solvents, sponges or cream cleansers on your coffee machine.
Refill your water tank on a daily basis, and clean it regularly with an odourless detergent. Rinse with warm water after cleaning.
Clean the coffee outlet regularly with a soft damp cloth.
For your Aeroccino3 Milk Frother, rinse the inside under the tap after every use and use a non-abrasive cloth. Always make sure you keep the underside of the machine dry.
Click the play button play_circle on the video to watch the full cleaning instructions.
Descaling
It's also important to descale your Nespresso CitiZ&Milk every 6 to 12 months. Descaling gently removes the limescale that builds up in your machine over time and keeps your coffee always tasting great.
Our video covers off descaling done right.
For other troubleshooting tips, head to our Machine Assistance page.
