Terms and Conditions
Nespresso Assistance for VertuoLine Machines
Do you need assistance for your machine?
Step 1: Let us guide you through our simple how-to videos below for your VertuoLine Machine
Step 2: If you require further assistance, contact the Nespresso Club at 1-877-964-6299 for VertuoLine.
Step 3: Get an immediate technical diagnosis and the solution that meets your needs.
In the event your machine issue cannot be resolved over the phone, Nespresso offers a Nespresso Care Program where we will service your machine.
Nespresso will provide a loaner machine to use while your machine is repaired
at our After Sales Center.
After-sales repair service includes a 1-year warranty (2 years for Lattissima machines), as well as lifetime assistance for your OriginalLine or VertuoLine machine.
Contact the Nespresso Club 24/7 at the following numbers: