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Nespresso Services

Contact Us

Phone (24/7):
1800-562-1465 (OriginalLine)
1877-964-6299 (VertuoLine)
Mail:
Nespresso Club
24-01 44th Road, 12th Floor
Long Island City, NY 11101
Fax:
1800-700-8075

Coffee for Offices and Companies

Nespresso offers a full range of machines and capsules adapted to the workplace.

Call the Nespresso Club Business Line on:
1-800-566-0571
Find out more

Order at your Convenience

Place your order at a time that suits you, 24 hours a day, 7 days a week.

Call the Nespresso Club toll free on 1800-562-1465 for OriginalLine and 1877-964-6299 for VertuoLine.

Benefit from complimentary 2 business day shipping on orders of 200 capsules or more for OriginalLine and orders of 150 capsules or more for VertuoLine.

Alternatively, visit a Nespresso Boutique.

Social Media

Stay in touch and share your Nespresso moments with us.

Like us on FacebookFollow us on Twitter Follow us on Instagram Follow us on Pinterest

Nespresso Assistance

Technical support

  • Call the Nespresso Club toll free, 24/7, on 1800-562-1465 for OriginalLine and 1877-964-6299 for VertuoLine.
  • Our Coffee Specialists can immediately diagnose and solve technical problems.

Repairs

A Nespresso Club Member? We can collect your machine at a pre-arranged time, loan a new machine and return your machine when repaired.
  • Service available Monday to Friday 7am-8pm.
  • Saturday 9am-5.30pm and Sunday 10am-6.30pm.

Warranty conditions

Benefit from free technical service if your machine is still covered by the manufacturer's warranty. Nespresso Club Members enjoy preferential rates if the machine is no longer under warranty.

Nespresso Assistance for VertuoLine machinesNespresso Assistance for OriginalLine machines

Recycling: our Environmental Ethos

Nespresso capsules are made from aluminum, a material that is infinitely recyclable.

We also use aluminum because it is the best material available today to preserve our highest quality coffee.

Our specially designed, hermetically sealed aluminum capsules provide optimum protection against factors such as oxygen, light and humidity that can compromise freshness, taste and quality.

As we help consumers collect and recycle used capsules, we are able to reduce our environmental impact.

In collaboration with our retail partners, such as Sur La Table, Williams-Sonoma and many others, Nespresso collects used capsules in nearly all 50 states. For location points, please visit www.ecolaboration.com or click here

Find out more

Nespresso Gift card

The Nespresso Gift Card can be used to purchase all Nespresso products, coffees, Limited Editions, accessories and machines.

Simply request and pay for a Nespresso Gift Card online or at any Nespresso Boutique or by phone. Card owners can make payments in Boutiques, over the phone, or online.

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Nespresso Mobile

Connect using the Nespresso Mobile applications for iPhone and Android and Blackberry, or via your smartphone browser at mobile.nespresso.com.

Take advantage of the Nespresso services from any location: order capsules, find your nearest Nespresso Boutique, capsule recycling point or machine stockist.

Find out more