Welcome to Nespresso United States
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The machine doesn't switch on: check the power cord and fuses.
The coffee isn't warm enough: preheat your cups and descale machine.
No coffee extraction: clean and descale if necessary.
Leakage in capsule area: clean the capsule holder and ensure the capsule is inserted correctly.
No hot water or steam: clean and descale if necessary.
The milk doesn't froth: clean the frothing device. We also recommend using semi-skimmed milk.
No water flow: fill the tank and make sure it is correctly inserted.
Download the maintenance guide for your particular machine. If the problem persists please contact the Nespresso Club at 800-562-1465.
Nespresso Essenza C91
De'Longhi Lattissima+ descaling kit
Nespresso U old descaling
Nespresso U new descaling
Nespresso Gran Maestria