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Do you need immediate assistance for your machine?

Call the Nespresso Club on 0800 442 442.

You will receive immediate troubleshooting assistance to diagnose your problem.


The Nespresso Club will collect your machine at a pre-arranged time, organise the loan of a machine, subject to availability, and return your machine when repaired.

Service available Monday to Friday 08:00–19:00

Machine Assistance VideosWant to take care of your machine or discover our maintenance tips?
Discover our Nespresso Assistance videos to guide you.

(The Assistance Service is free if your machine is still covered by the manufacturer's warranty. For repairs outside of warranty there is a flat fee of £79.)