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TROUBLESHOOTING AND SOLUTIONS

The machine doesn't switch on: check the power cord and fuses.
The coffee isn't warm enough: preheat your cups. Descale if necessary.
No coffee extraction: clean and descale if necessary (further explanation needed).
Leakage in capsule area: clean the capsule holder and ensure the capsule is inserted correctly.
No hot water or steam: clean and descale if necessary (further explanation needed).
The milk doesn't froth: clean the frothing device, we recommend the use of semi-skimmed milk.
No water flow: fill the tank and make sure it is correctly inserted.

Download the maintenance guide for your particular machine

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