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Assistance 24/7

Do you need assistance for your machine ?

Please call the technical service of the Nespresso Club on the toll free number 800 260 260*, and:

You will receive an technical diagnosis and a solution to your problem.

The Nespresso Club offers you the Assistance Package**, which includes free repair of your machine and its return to your home, as well as a replacement machine while yours is being repared.

* Free toll number if you call from Portugal, available 24/7.

** Pick Up of your machine at your chosen address, loan machine, repair and corrective maintenance of your machine, return of your machine within 5 to 7 working days, 1 year warranty on replaced spare parts. Additional costs may be charged if machine is out of warranty. Please consult the Nespresso Club.