Contact the Nespresso Club first, if you:

Wait for the refund.
The reimbursement will be done within 30 days at the latest.

Return your parcel to:
Antwoordnummer 10039, 5460VB Veghel or via a Kiala point.
Keep the proof of return until the return has been processed.

Use the appropriate packaging when you return the product.
Include the return request form and original invoice in the package.

Digitally fill in and print the return request form
Download form

HOW TO RETURN YOUR PRODUCT IN A FEW EASY STEPS:

0800 022 23 20

Would like to return your machine/aeroccino for recycling.

Live in the Dutch Antilles.

Have a quality issue or you would like to request an exchange.

IMPORTANT!

The returns process applies only to the unused goods purchased through Nespresso. If you would like to recycle your capsules, please visit www.nespresso.com/ecolaboration.

The return must be accompanied by the original invoice or delivery note.

The return happens within 14 days from the date you have received the product.

The product has not been used.

The product needs to be returned in the original packaging.

Goods can be returned within 14 days from the date of receipt.
The returned goods must fulfill the following conditions:

RETURNS POLICY NESPRESSO NETHERLANDS