- In the event of a technical problem with your machine.
The Assistance Service is available on
0800 00 3850
Monday to Friday from 8am and 5pm.
We can carry out an immediate diagnosis over the phone, and if you machine requires repair, we can offer you our Assistance Service Programme, which includes:
- The collection of your machine from the address of your choice
- The loan of a machine for the repair period (subject to availability)
- The return of your machine to the same collection address
- A further 6-month guarantee after the return of your machine
The Assistance Service is free if your machine is under guarantee and subject to further conditions.