In the event of a technical problem with your machine:
The Assistance Service is available on
+961 5 953700 Monday to Friday from 8:30am and 6pm, and
Saturday from 8:30am to 1pm.
We can carry out an immediate diagnosis over the phone, and if you machine requires repair, we can offer you our Assistance Service Programme, which includes:
- The collection of your machine from the address of your choice
- The loan of a machine for the repair period (subject to availability)
- The return of your machine to the same collection address
- A further 6-month guarantee after the return of your machine
The Assistance Service is free if your machine is under guarantee and subject to further conditions.