The machine doesn't switch on: check the power cord and fuses.The coffee isn't warm enough: preheat your cups and descale machine.No coffee extraction: clean and descale if necessary.Leakage in capsule area: clean the capsule holder and ensure the capsule is inserted correctly.No hot water or steam: clean and descale if necessary.The milk doesn't froth: clean the frothing device. We also recommend using semi-skimmed milk.No water flow: fill the tank and make sure it is correctly inserted.
Download the maintenance guide for your particular machine. If the problem persists please contact the Nespresso Club on freephone 080-734-1111.
Nespresso CitiZ C110
Nespresso CitiZ D110
De'Longhi Lattissima+ Descaling Kit
Nespresso U (New descaling)
Nespresso U (Old descaling)