SERVICE ASSISTANCE FOR YOUR MACHINE
Service assistance for your machine
SERVICE ASSISTANCE FOR YOUR MACHINE
The Nespresso Club is making every effort so that you can enjoy without interruption a machine in perfect working condition.
For any question or technical incident assistance, contact our service 0800 - 55 52 53 (free from a landline), Monday to Friday, from 8 am to 5 pm. A qualified coffee specialist will immediately undertake a telephone diagnosis.
If your machine needs repair, you can take advantage of the assistance package, including:
1. Collection of the machine from your home,
2. the loan of a new machine in case of delay,
3. repair of your machine and a full check of its components within 7 working days,
4. the return of your machine to your home and an extended warranty of 6 months after repair.
All of the assistance package is free if your machine is under warranty (subject to conditions beyond the warranty period).