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-  In the event of a technical problem with your machine:

The Assistance Service is available on
Sunday to Thursday from 8am and 4:30pm 
and on Saturday 9am to 1pm.                                                                            We can carry out an immediate diagnosis over the phone, and if you machine requires repair, we can offer you our Assistance Service Programme, which includes:

- The collection of your machine from the address of your choice
- The loan of a machine for the repair period (subject to availability)
- The return of your machine to the same collection address
- A further 6-month guarantee after the return of your machine

The Assistance Service is free if your machine is under guarantee and subject to further conditions.

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