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ASSISTANCE SERVICE

-  In the event of a technical problem with your machine.

The Assistance Service is available on
freephone 800 COFFEE (26 33 33)
Monday to Friday from 9 am and 6pm.
We can carry out an immediate diagnosis over the phone, and if you machine requires repair, we can offer you our Assistance Service Programme, which includes:

- The collection of your machine from the address of your choice
- The loan of a machine for the repair period (subject to availability)
- The return of your machine to the same collection address
- A further 6-month guarantee after the return of your machine

The Assistance Service is free if your machine is under guarantee and subject to further conditions.

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