The machine doesn't switch on: check the power cord and fuses.
The coffee isn't warm enough: preheat your cups and descale machine.
No coffee extraction: clean and descale if necessary.
Leakage in capsule area: clean the capsule holder and ensure the capsule is inserted correctly.
No hot water or steam: clean and descale if necessary.
The milk doesn't froth: clean the frothing device. We also recommend using semi-skimmed milk.
No water flow: fill the tank and make sure it is correctly inserted.
Download the maintenance guide for your particular machine. If the problem persists please contact the Nespresso Club on freephone 0800 55 52 53.
DeLonghi Lattissima F311
DeLonghi Lattissima F316
DeLonghi Lattissima F321
DeLonghi Lattissima F356
Turmix Essenza Auto C101