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Welcome to Nespresso Switzerland

Do you want to change country? Please click on the country flag at the top of the page.

The coffee machine assistance service

In the event of a technical problem with your machine.
The Assistance Service is available on freephone 0800 55 52 53 Monday to Friday from 8am and 7pm. We can carry out an immediate diagnosis over the phone, and if you machine requires repair, we can offer you our Assistance Service Programme, which includes:

• The collection of your machine from the address of your choice.
• The loan of a machine for the repair period (subject to availability).
• The return of your machine to the same collection address.
• A further 6-month guarantee after the return of your machine.