If you have been waiting longer than the agreed delivery time period, please contact the Nespresso Club on freephone 1.855.325.5781, and our Coffee Specialists will re-arrange the delivery.
Please contact the Nespresso Club immediately on freephone 1.855.325.5781 and we will arrange delivery to your alternative address. Please note that this may cause a delay to the delivery of your order.
Nespresso Canada is unable to offer delivery to an address outside of the Canada. We recommend that you contact the country's local Nespresso Club to register and place an order.
Please contact the Nespresso Club on freephone 1.855.325.5781 and we will arrange a second delivery for the next working day. Please note, if you have somewhere safe on your property that the parcel can be left safely, or with a neighbour, we can make a note of this on your account to avoid delivery delays in the future. Please note that packages are left at your own risk.
If you have somewhere safe on your property that the order can be left safely, or with a neighbour, we can arrange for the delivery company to leave your parcel as instructed. Alternatively, if you wish to have your order delivered to a work address, this can also be arranged. Please note, Express Deliveries require a signature and packages are left at your own risk.