When you first make contact with the Nespresso Club, please send us your machine serial number (the serial number is 19 alpha-numeric characters that is printed on a removable sticker found on the drip tray or on the back of your machine).
You will then be able to benefit from an ordering and machine Assistance Service.
You can register your machine via one of these options:
A collection of Nespresso Club Assistance Service Videos are available for your convenience.
Take advantage of the guidance and step by step instructions provided to make the most of your Nespresso machine and Aeroccino. Access all videos here.