Our purpose at Nespresso is to provide our Club Members with the ultimate coffee experience. We want to ensure that every cup offers that moment of pure pleasure every time.
We do this in three ways: By seeking out the finest coffees in the world, designing and creating the most advanced coffee machines, and offering unparalleled levels of customer service.
A major part of this commitment to the ultimate coffee experience is the fact that we set out to ensure that our coffees are farmed, traded and produced in a way that is respectful of the social and environmental conditions in the coffee producing countries.
That is why in 2003 we set up the NESPRESSO AAA SUSTAINABLE QUALITY™ Coffee Program to ensure that our commitment to excellence and highest quality was consistent from the coffee tree to the coffee cup.